Privacy Policy

Last updated: January 1, 2025

1. Overview

Gnoscend (“we”) respects and protects your privacy. This Privacy Policy explains how we collect, use and protect your information when you use the Gnoscend AI content-creation workspace, including trend research, prompt generation, and AI image and video generation.

2. Information we collect

When you register and use the service, we may collect:

  • Account info: email address, username, and an encrypted password.
  • Content data: the prompts, search queries and reference material you submit, and the images, videos and text generated for you.
  • Usage & billing data: credit balance, generation history, membership status and recharge records.
  • Technical data: login times, IP address, device and browser information, and access logs.

3. How we use information

We use the collected information to:

  • Provide core features such as trend research, prompt generation, and AI image and video generation.
  • Manage your credits, membership and recharge orders.
  • Improve model quality, product experience and troubleshoot technical issues.
  • Detect and prevent abuse, fraud and security risks.
  • Comply with applicable laws, regulations and regulatory requirements.

4. Information sharing

We do not sell or rent your personal information, except:

  • With your explicit consent.
  • As required by laws, regulations or regulators.
  • Sharing the minimum data required with cloud and AI-compute providers strictly to deliver generation results on our behalf; they may not use it for their own purposes.
  • To protect the legitimate rights of the Platform and its users.

5. Data security

We apply industry-standard security measures to protect your personal information, including encrypted transmission (TLS/SSL), hashed password storage and restricted data access. However, no method of internet transmission can be guaranteed absolutely secure.

6. Data retention

We retain your account data and generated content for as long as your account is active or as needed to provide the service. You may delete generated assets at any time, and you may contact support to request account and data deletion. Some records may be kept longer where required by law.

7. Your rights

  • Access the personal data we hold about you.
  • Request correction or deletion of your personal data and generated content.
  • Close your account and stop using the service at any time.

8. Cookies

We use strictly necessary cookies to keep you signed in and to secure your session. We do not use them to build advertising profiles.

9. Policy changes

We may update this Privacy Policy from time to time. Changes will be posted on this page and the “Last updated” date will be revised.

10. Contact us

If you have any questions about this Privacy Policy, contact us via in-app support or at gnoscend.com.